Billing and payment information

You need to be workspace owner to your workspace's billing settings. Learn more about roles here.

Billing settings

To edit your billing settings, go to the Billing tab in the workspace settings. You can access the workspace settings by clicking workspace ellipsis button (...) and clicking Workspace settings in the context menu. From there select the Billing tab.

Upgrading a trial workspace

To upgrade a trial workspace to a paid workspace, first select the number of workspace seats you would like to add to your workspace using the Workspace seats field.

Click the Go to checkout button and you will be redirected to a checkout page where you can enter your payment details. The checkout page is implemented using Stripe billing and Stripe will securely handle your payment information.

Learn more about what a trial workspace can do on the trial workspace help page. To understand the differences between a trial workspace and a paid workspace, please refer to the workspace quotas help page.

Manage a subscription and retrieve invoices

After upgrading to a paid workspace, you can edit your billing information any time by going to your workspace billing settings. From there you can click the Edit billing details button. You will be redirected to the Stripe billing portal. You can perform the following actions there:

  • Update billing information
  • Update payment methods
  • Update your subscription
  • Cancel, pause and resume your subscription
  • Download invoices

Billing contact

If you have any questions about billing, please contact us.